Privacy Policy
Effective Date: 12/26/2025 | Last Updated: 1/20/2026
Introduction
Copilot Automations ("Copilot Automations," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, submit information through our forms, or communicate with us by phone, email, or SMS. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Information We Collect
When you request a report, contact us, book a call, or sign up for services, we may collect information you provide to us such as your name, email address, phone number (if provided), business name, website URL and/or Google Business Profile link, service area (city/state), and any information you voluntarily include in a message or form submission. If you opt in to receive SMS or email messages, we may also collect and store your communication preferences and records of consent, including the date, time, and method of your opt-in, records of messages sent, and records of opt-out requests and confirmations. When you visit our website, we may automatically collect basic technical information such as your IP address, browser type and device type, pages viewed, and approximate access times, and we use this information for basic site operations, security, and abuse prevention.
How We Use Your Information
We use your information to deliver the report or information you requested, communicate with you about your request (including follow-ups), provide customer support, send appointment confirmations and reminders (if applicable), send SMS and email communications you have explicitly consented to receive, improve our services and internal processes, maintain compliance records related to consent and opt-outs, comply with legal obligations, and prevent fraud or abuse.
SMS / Text Messaging
If you opt in to receive SMS messages from Copilot Automations, we may send messages related to your request or services, including service updates, appointment confirmations and reminders, and responses to inquiries, and we may send occasional offers only where you have explicitly consented. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
Opting Out
You can opt out of receiving SMS messages at any time by replying "STOP" to any message. After you reply "STOP," we will send a confirmation message and you will no longer receive SMS messages from us unless you opt back in. If you want to opt in again, you can re-enroll using the same method you used to sign up.
Support
For help, reply "HELP" to any message or contact us at info@copilotautomations.com or call 978-662-0575.
Our Commitment
Copilot Automations values your privacy and is committed to protecting your SMS information. Your phone number, SMS opt-in data, and consent records will not be sold, shared, rented, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. We may disclose this information only if required by law or to comply with legal obligations. Carriers are not liable for delayed or undelivered messages.
Email Communications
If you opt in to email communications, we may send you messages related to your request, service updates, and, if you explicitly opt in, marketing emails. You may opt out of marketing emails using the unsubscribe link (if provided) or by contacting us at info@copilotautomations.com.
Cookies and Tracking Technologies
At this time, we do not use third-party ad tracking on this funnel/website (for example, Meta Pixel). We may use essential cookies required for site functionality and security. You can control cookies through your browser settings. If we add additional tracking tools in the future, we will update this Privacy Policy.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business and deliver services, such as CRM and communications platforms, email/SMS/telephony providers and mobile carriers as required to send messages, scheduling tools, website hosting, and payment processors if you purchase a service. These providers may only use your information to perform services on our behalf. We may also disclose information if required by law, to respond to lawful requests, or when we believe disclosure is necessary to protect rights, safety, or investigate fraud. If Copilot Automations is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, and any successor will be required to honor this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer support) is permitted. All other categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices and Rights (U.S.)
You may request access to, correction of, or deletion of your personal information by contacting us at info@copilotautomations.com. We will respond within a reasonable timeframe consistent with applicable law.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact Copilot Automations at info@copilotautomations.com. You may also reach us at 978-662-0575. Copilot Automations, 73 Turnpike Street #1002, North Andover, Massachusetts.